Intercultural Management 20-KUDU-MA-ICM

. Learning content with reference to course learning outcomes (EU)

Course learning content: Course learning outcome symbol (EU)
Introduction to the field: the meaning of the term ‘management’, who are managers? Management as practice and as theory 1.KUDU-MA-ICM
Fordism and its ‘universal’ application. Taylorism as a philosophy of assembly line and its ‘scientific’ approach to management 1.KUDU-MA-ICM2.KUDU-MA-ICM4.KUDU-MA-ICM
Fast food restaurants and today’s application of scientific management. Burger King and ‘back to the floor’ experience of an executive 1.KUDU-MA-ICM2.KUDU-MA-ICM4.KUDU-MA-ICM
Human relations school, behavioural theories and the human face of management. Sociological and psychological contribution to management theory 1.KUDU-MA-ICM2.KUDU-MA-ICM
The notion of culture. Cultures and organizations. Geert Hofstede’s research and theory 1.KUDU-MA-ICM2.KUDU-MA-ICM3.KUDU-MA-ICM
Cultural diversity and global business. Fons Trompenaars and his 7 dimensions of culture 1.KUDU-MA-ICM2.KUDU-MA-ICM3.KUDU-MA-ICM4.KUDU-MA-ICM
Shire Beds Ltd. – a case study. Women as leaders and managers. Intercultural dimension of gender issues 1.KUDU-MA-ICM2.KUDU-MA-ICM4.KUDU-MA-ICM
Intercultural communication. Models of communication, the meaning of intercultural communication, barriers and competences 1.KUDU-MA-ICM2.KUDU-MA-ICM4.KUDU-MA-ICM
Intercultural management – basic concepts, best known theories, most representative examples 1.KUDU-MA-ICM2.KUDU-MA-ICM3.KUDU-MA-ICM
Nestlé – a case study. Organizational learning, effective communication across cultures, core values and corporate identity 1.KUDU-MA-ICM2.KUDU-MA-ICM4.KUDU-MA-ICM
ICAS – a case study. Expatriate management 1.KUDU-MA-ICM2.KUDU-MA-ICM4.KUDU-MA-ICM
Renault – Nissan alliance. Negotiating with Japanese managers 1.KUDU-MA-ICM2.KUDU-MA-ICM4.KUDU-MA-ICM
Renault – Nissan alliance II. Cooperating with Japanese managers 1.KUDU-MA-ICM2.KUDU-MA-ICM4.KUDU-MA-ICM
Sagatiba – intercultural marketing practices. Making a product cross-cultural 1.KUDU-MA-ICM2.KUDU-MA-ICM4.KUDU-MA-ICM
A summary of the course 5.KUDU-MA-ICM

Module learning aims

This lecture will offer not only basic concepts of intercultural management but also will try to describe management as a process fundamentally intercultural. Managing across cultures is a natural consequence of the internationalization of today’s business but at the same time it is an opportunity to broaden the picture and to see management as a phenomenon from the very beginning saturated by the elements borrowed from many different cultures and discourses. This intercultural dimension do not become visible from a narrow perspective of a specific approach to HRM and business communication (traditional understanding of intercultural management) because it is present and should be traced in all managerial functions. Also the organizations – despite the fact that most of organizational theories present them as mono-cultural – posses and show that dimension. So the lecture would invite students to view intercultural management not only as a process of “managing across cultures” (which sounds today more like “colonizing the differences” and implies the existence of a centre and peripheries) but rather as the joint effort of many cultures. Taylorism which marks the ascent of modern understanding of management implied standardization of products and their parts as well as subordination of managers’ and workers’ minds. Today’s global business requires more humanistic approach which should bring to the fore the multitude of perspectives and the need of constant “dialogue”. In other words, before constructing any factory, owners and managers – through the market research and other analyses – should inquire into the wants and needs of potential customers and, like anthropologists, should be ready to interpret many different

Information on where to find course materials

The course is based on the distributed hand-outs, dvd materials presented in the classroom and Internet sources.

Major

Cultural studies - intercultural communication

Methods of teaching for learning outcomes achievement

. Teaching and learning methods and activities to enable students to achieve the intended course learning outcomes (please indicate the appropriate methods and activities with a tick and/or suggest different methods) Teaching and learning methods and activities X Lecture with a multimedia presentation x Interactive lecture x Problem – based lecture Discussions x Text-based work Case study work x Problem-based learning Educational simulation/game Task – solving learning (eg. calculation, artistic, practical tasks) Experiential work Laboratory work Scientific inquiry method Workshop method Project work Demonstration and observation Sound and/or video demonstration x Creative methods (eg. brainstorming, SWOT analysis, decision tree method, snowball technique, concept maps) Group work Other (please specify) - …

Course module conducted remotely (e-learning)

No online learning

Student workload (ECTS credits)

Student workload and ECTS credits Activity types Mean number of hours spent on each activity type Contact hours with the teacher as specified in the study programme 30 Independent study* Preparation for classes Reading for classes 30 Essay / report / presentation / demonstration preparation, etc. 60 Project preparation Term paper preparation Exam preparation Other (please specify) - … Total hours Total ECTS credits for the course 4 * please indicate the appropriate activity types and/or suggest different activities

Cycle of studies

2nd cycle

Module type

compulsory

Year of studies (where relevant)

Year 1

Pre-requisites in terms of knowledge, skills and social competences

• General knowledge on the BA level • Readiness to participate in class discussion • Good command of English

Course coordinators

Jacek Sójka

Learning outcomes

Course learning outcomes (EU) in terms of knowledge, skills and social competences and their reference to study programme learning outcomes (EK):

Course learning outcome symbol (EU) On successful completion of this course, a student will be able to: Reference to study programme learning outcomes (EK)
1.KUDU-MA-ICM Have a general knowledge about management and global business K_W06 K_W12
2.KUDU-MA-ICM Know basic theories of management and historical context of their origins K_W06 K_W12 K_U12
3.KUDU-MA-ICM Understand cultural aspects of intercultural business and management as well as the necessity of effective communication K_W06 K_W12 K_U12 K_K11
4.KUDU-MA-ICM Have a knowledge of selected international companies and their cross-cultural operations K_W06 K_W12 K_U12 K_K12
5.KUDU-MA-ICM Improve his/her intercultural competence and understanding of how to cope with diversity K_W06 K_W12 K_U11

Assessment criteria

2. Assessment methods to test if learning outcomes have been achieved (please indicate with a tick the appropriate methods for each LO and/or suggest different methods)

Assessment methods Course learning outcome symbol
1 2 3 4 5
Written exam
Oral exam
Open book exam
Written test
Oral test
Multiple choice test
Project
Essay x x x x x
Report
Individual presentation x x x x x
Practical exam (performance observation)
Portfolio
Other (please specify) -
…

Practical placement

None

Additional information

Additional information (registration calendar, class conductors, localization and schedules of classes), might be available in the USOSweb system:

Description of 20-KUDU-MA-ICM in USOSweb